AGV Tourmodular Recall Campaign

AGV Tourmodular Recall Campaign

Dainese is committed to the safety of our customers. In cooperation with the National Highway Safety Administration and Health Canada, Dainese is voluntarily recalling certain model AGV Tourmodular DOT (E2206) Multi MPLK and Solid MPLK motorcycle helmets. In certain model AGV Tourmodular DOT (E2206) Multi MPLK and Solid MPLK motorcycle helmets manufactured in 2022, the red lever latch of the micrometric buckle may fail to automatically engage thereby requiring the helmet user to manually engage the latch.  If a helmet user does not manually engage the latch, the micrometric buckle may not fasten properly and the helmet will not be properly secured. A helmet that is not securely fastened may not remain secure on a user’s head during an accident, which increases the risk of severe injury or death.

To determine whether your AGV Tourmodular helmet is subject to this recall, please follow the instructions below.

1.

Look at the labels on the chin strap on your helmet.  Look at the label depicted in the photo that appears below.  That label identifies the serial number of your helmet. The serial number appears to the right of the Circle containing the E3. The serial number will use the same format in the photo (e.g., 062032-P/J-0000238).

2.

Look at the label depicted in the photo that appears below. That label identifies the date of manufacture of your helmet. The date of manufacture appears at the lower right of the label.

3.

Please email our customer service center at:
consumer.tourmodular@dainese.com

In your email, please list:

  • The serial number of your helmet
  • The date of manufacture of your helmet
  • Your name
  • Your address (Street address, City, and state or province, Country and zip code or postal code.
  • Your telephone number
  • Your email address

4.

A customer service representative will determine if your helmet is affected by this recall and send email to you. If you do not receive any email response within one day or if you have any questions, please email:

Why is Dainese conducting this recall?
We are conducting this recall to keep our customers safe.
What is the problem with the recalled helmets?
In certain model AGV Tourmodular helmets manufactured in 2022, the red lever latch of the micrometric buckle may fail to automatically engage thereby requiring the helmet user to manually engage the latch. If a helmet user does not manually engage the latch, the micrometric buckle may not fasten properly and the helmet will not be properly secured. A helmet that is not securely fastened may not remain secure on a user’s head during an accident, which increases the risk of severe injury or death.
How can I tell if my helmet is affected by the recall?
Please follow the instructions above. You may also email:
My helmet buckle is working properly. Do I still need to return my helmet?
Yes, we are asking all customers to return their recalled helmets as soon as possible.
How long will it take to get my helmet back?
It will take between two and three weeks for your helmet to be repaired and returned to you.
I no longer have the receipt for the helmet. Can I still return my helmet for the recall repair?
Yes, of course, you may return any recalled helmet. Proof of purchase or receipts are not required.
I no longer have the helmet. What should I do?
If you sold or gave your AGV Tourmodular helmet to someone else, please give us their name, email address, street address and telephone number by email to consumer.tourmodular@dainese.com or telephone (949) 625-0412.

If you do not have all the complete email address, street address, or telephone number of the person who currently has the helmet, please tell us as much as you can by email to:
If I have any questions, who can I contact?