Whether you're shopping for yourself or looking for the perfect gift for someone special, the detailed information below about shipping and return timelines will help you make your purchase.

DELIVERY TIMES

Italy

To receive your gifts in time for December 24, 2025, please place your order by 12:00 PM on December 19, 2025.

Europe

To receive your gifts in time for December 24, 2025, please place your order by 12:00 PM on December 18, 2025.

Extra Europe

To receive your gifts in time for December 24, 2025, please place your order by 12:00 PM on December 16, 2025.

USA

To receive your gifts in time for December 24, 2025, please place your order by 12:00 PM on December 18, 2025.

EXTENDED RETURNS

To make your holiday shopping even easier, we're extending our return policy: any online purchases made between November 24, 2025 and December 18, 2025 can be returned up until January 18, 2026.

ADDITIONAL SUPPORT

If you require assistance with any other topic, please click here.

OTHER SERVICES

-Pick-up in store: Order online and collect your items conveniently at your chosen store.

-Reserve in store: Secure your favorite products online and pick them up later at the store.

-Return in store: Easily return your online purchases at any of our stores, free of charge