Customer Care

Usage and maintenance

BEFORE RIDING

Always remember to put on and fasten your helmet correctly. Never wear a scarf under the retention system or a hat under the helmet. The helmet should be put on and adjusted while the vehicle is not moving.

Periodically check the condition of the helmet and its components that are subject to wear (screws, mechanisms, buttons, plastic parts, etc.), particularly the following:

- The surface of the helmet, to make sure that there are no cracks;
- The chinstrap, to make sure that it is in good condition and that the retention system works correctly;
- The lining and buttons/attachments to the helmet, to make sure that they are in good condition;
- The visor, to make sure that it is not scratched and that you have perfect visibility;
- The visor mechanism, to make sure that it works correctly.
Bear in mind that wearing a helmet may deaden the sound of traffic and the surrounding environment, particularly if it is an integral helmet. Make sure that you can still hear sounds such as horns and emergency sirens, and correctly evaluate the impact of the helmet on your perception of external conditions.
Be prepared for sudden changes in the weather conditions that may occur while you are driving and which may influence the performance of the helmet (e.g. fogging of the visor due to a drop in temperature or rain, low visibility while driving through tunnels, etc.).